Frequently asked questions to help you buy a voucher, a gift box or an item - Hôtel Le Tourville
Are gift boxes sent immediately after purchase?
Yes, your gift box is sent immediately after purchase in digital format. The recipient can then book their stay dates at Hôtel Le Tourville.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. You can also customize them to your liking and receive them immediately in digital format. Our gift boxes are available for the establishment Hôtel Le Tourville.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can send the gift voucher directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at our establishment, Hôtel Le Tourville.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
The Hôtel Le Tourville gift box can be sent by email, by mail, or picked up in person. Digital delivery is immediate, while mail delivery and in-person pickup are subject to the establishment's conditions.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different people. Each box will be customized according to your wishes, for a unique experience at Hôtel Le Tourville.
How do I create a group fund and invite people?
To create a kitty and offer a gift box from Hôtel Le Tourville, select the dedicated option during your purchase. You can then invite participants via email or link sharing. The beneficiary can book their dates directly with the Hôtel Le Tourville establishment.
How can I choose the amount for a gift card?
The amount of the gift voucher is predetermined by the gift boxes offered at Hôtel Le Tourville. You can select the amount that fits your budget from the available options, such as the Romantic Getaway in Paris at 340 € or the Stay Gift Voucher at 300 €.
How can I log in to my account?
To access your account on our website, enter your email address and password on the login page. If you have forgotten your password, use the reset option available on the same page, at our establishment Hôtel Le Tourville.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button at Hôtel Le Tourville.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple Hôtel Le Tourville gift boxes at the same time. They will all be included in your order, ready to be given to your loved ones.
How do I remove a gift box from my cart?
To remove a gift box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option, at Hôtel Le Tourville.
How do I purchase or give a gift box?
To offer a gift box from Hôtel Le Tourville, select the gift box of your choice, add it to your cart, and personalize it with a message before finalizing your order. The gift box is sent immediately in digital format, allowing the recipient to book their dates directly with the Hôtel Le Tourville establishment.
Can we give a gift certificate and let the recipient choose the experience?
With a gift box from Hôtel Le Tourville, the recipient can choose among our different experiences, such as a romantic getaway or a Parisian escape, for an unforgettable stay.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order are possible according to the conditions specified at the time of purchase, at our establishment Hôtel Le Tourville.
Is the gift box customer service reachable by email?
You can email us with any questions regarding your gift box. We commit to responding within 48 business hours, for an unforgettable stay at Hôtel Le Tourville.
Is the gift box customer service reachable by phone?
The customer service of Hôtel Le Tourville is reachable by phone from Monday to Friday, 9 AM to 6 PM for any questions regarding your gift box.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space on the Hôtel Le Tourville website. Log in with the credentials provided at the time of purchase to access this information.
Is there an online chat available for questions about gift boxes?
An online chat service is available on our website to answer your questions about gift boxes. The opening hours are indicated on the contact page of Hôtel Le Tourville.
Is there a dedicated customer service for gift boxes?
Our customer service team is at your disposal for any questions regarding your gift box. You can reach us by phone, email, or through our online form for personalized assistance when using your box at our establishment, Hôtel Le Tourville.
Is there a dedicated FAQ for gift boxes?
Here you will find the answers to your questions about using your gift box for a stay at Hôtel Le Tourville. This FAQ covers practical information about booking, validity, and included services to help you make the most of your experience at our Hôtel Le Tourville establishment.
Is spa access included in my gift box?
Access to the spa is not included in the gift boxes offered by Hôtel Le Tourville. To enjoy this service, you can book it as an extra during your stay at our establishment.
Does the recipient of a gift box have access to the same services as other customers?
As a recipient of a gift box, you have access to the same services as other guests of Hôtel Le Tourville, according to the conditions of your gift box.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box or in the information booklet that comes with it. You will find information about the suite stay, à la carte breakfast, and other services offered by our establishment, Hôtel Le Tourville.
Is parking included in my gift box?
Parking is not included in the Hôtel Le Tourville gift boxes. Please check the conditions of your gift box to confirm.
Is breakfast included in my gift box?
Breakfast is not systematically included in the Hôtel Le Tourville gift boxes. Some boxes, like the Romantic Getaway in Paris, include a buffet breakfast, while others, like the Stay Gift Voucher, offer an à la carte breakfast. Check the conditions of your box to confirm the included services.
Is special attention given to the recipient of a gift box?
For your stay at Hôtel Le Tourville, special attention is given to you with personalized services such as rose petals and champagne for a romantic getaway, or a buffet breakfast for a Parisian escape, depending on the gift box chosen. Enjoy this unique moment in our 4-star boutique hotel right in the heart of the 7th arrondissement of Paris, Hôtel Le Tourville.
Is a welcome drink included in my gift box?
Your gift box at Hôtel Le Tourville includes a welcome drink to greet you at this 4-star boutique hotel in the heart of the 7th arrondissement of Paris.
Should we bring towels to the Spa?
Towels are provided by the establishment during your stay at Hôtel Le Tourville.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can purchase multiple gift boxes for your employees and customize them to your liking. Choose and customize your gift boxes directly on our website to offer an experience inspired by the Art de Vivre de l'Ecrivain at Hôtel Le Tourville.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly in digital or paper format. The gift boxes are available for immediate dispatch in digital format, and the beneficiary can book their dates at Hôtel Le Tourville.
Do you offer preferential rates for bulk purchases?
Degressive rates are offered for large quantity purchases, with a customized quote based on the volume ordered at Hôtel Le Tourville.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer custom solutions for corporate committees, with preferential rates and customization options, for stays inspired by the Writer's Art of Living in our establishment, Hôtel Le Tourville.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your Hôtel Le Tourville gift box, simply provide us with your order number and the new address. We will update the information associated with your Hôtel Le Tourville gift box.
How can I leave a review for my gift box?
You can share your feedback about your stay online via your customer account. At Hôtel Le Tourville, your satisfaction is our priority.
How can I contact the store?
For any questions regarding your gift box, you can consult the general terms and conditions of sale on our website or directly at our establishment, Hôtel Le Tourville.
Is there a dress code for the gift box?
The dress code at Hôtel Le Tourville is smart casual, in line with the refined and warm atmosphere of our establishment. You can fully enjoy your stay in a romantic and poetic setting, inspired by the Art de Vivre of the Writer, just steps away from the Eiffel Tower.
From what age can I get a treatment?
The minimum age to receive a treatment varies depending on the establishment. At Hôtel Le Tourville, we invite you to check the specific conditions to fully enjoy your stay.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, a reservation is necessary. You can choose your stay dates directly with the Hôtel Le Tourville establishment.
How can one access the hotel from the airport?
To access Hôtel Le Tourville from the airport, you can choose public transportation such as taxi or metro. The hotel is located in the 7th arrondissement of Paris, just steps away from the Eiffel Tower, easily accessible from the main Parisian airports. Hôtel Le Tourville.
Is the establishment accessible to people with reduced mobility?
The accessibility of Hôtel Le Tourville for people with reduced mobility is ensured thanks to adapted facilities. This 4-star boutique hotel, located in the heart of the 7th arrondissement of Paris, takes pride in welcoming all its visitors under the best conditions, with a romantic and warm setting just steps away from the Eiffel Tower.
Are pets allowed in the establishment?
Hôtel Le Tourville allows pets, subject to the specific conditions of the establishment.
Where can I find the menus?
The menus are available directly on the Hôtel Le Tourville establishment's website. You will find all the necessary information to discover the services offered.
What are the hours of operation?
The opening hours of Hôtel Le Tourville are available on their website. You can check them to plan your stay at this establishment located in the heart of the 7th arrondissement of Paris.
Is there parking available near the establishment?
Hôtel Le Tourville does not have a private parking lot, but several parking options are available nearby in the 7th arrondissement of Paris.
What are the delivery methods for gift boxes/vouchers?
The Hôtel Le Tourville gift boxes are sent immediately in digital format by email, for instant and convenient delivery.
Is postal delivery offered?
We offer the postal delivery of our gift boxes. The lucky recipient will receive their gift box in digital format, which they can use to book their stay dates at Hôtel Le Tourville.
In addition to gift boxes, is it possible to order or have items delivered?
We only offer gift boxes for stays at Hôtel Le Tourville. For additional items, you can check the conditions of the establishment Hôtel Le Tourville.
Is the gift box available in physical format?
You can choose between a digital or physical gift box to offer a stay at Hôtel Le Tourville. Digital delivery is immediate, allowing the recipient to book their dates quickly.
Is the box presented in a neat packaging?
Yes, our gift boxes are carefully wrapped to offer an elegant and neat presentation, in line with the refined experience offered by Hôtel Le Tourville.
Is the gift box available in a digital format (e-gift box)?
Yes, you can choose a digital gift box and receive it immediately by email. The recipient can then book their stay dates at Hôtel Le Tourville.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient when placing your order on our website. The box is sent in digital format, immediately, and the lucky recipient can book their dates at Hôtel Le Tourville.
Do you deliver gift boxes internationally?
We offer international delivery of our gift boxes, with varying fees and delivery times depending on the destination. Digital boxes are sent immediately, allowing the recipient to book their stay dates at Hôtel Le Tourville.
What are the delivery times for gift boxes by mail?
The gift boxes from Hôtel Le Tourville are sent by mail within 48 hours after purchase. The lucky recipient can then book their dates at the Hôtel Le Tourville establishment.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The gift box is sent immediately in digital format, and the lucky recipient can book their dates at the Hôtel Le Tourville establishment.
Is express delivery available?
The delivery of your gift box is immediate in digital format. The recipient can then book their stay dates at Hôtel Le Tourville.
How can I track my order?
You can track your order by logging into your account on our website. Your gift box is sent immediately in digital format, and the recipient can book their dates directly with our establishment, Hôtel Le Tourville.
Can I receive my gift box by email or mail?
You can receive your gift box by email or by mail, depending on your preference. The digital format is sent immediately, and the lucky recipient can book their dates at Hôtel Le Tourville.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is 2 to 5 business days. Your gift box is sent immediately in digital format, allowing the recipient to book their stay dates at Hôtel Le Tourville.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your gift box remains valid for a new reservation at Hôtel Le Tourville. You will be able to enjoy your stay according to the establishment's conditions.
Can my gift box be extended if not used?
The extension of your gift box depends on the establishment's conditions. At Hôtel Le Tourville, we do everything we can to offer you an experience inspired by the Writer's Art of Living, with a romantic and warm setting just steps away from the Eiffel Tower.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the establishment's conditions. You will be able to enjoy your stay at our 4-star boutique hotel in the heart of Paris' 7th arrondissement, Hôtel Le Tourville.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment Hôtel Le Tourville.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the availability and modification conditions of the establishment. You can book your dates directly with Hôtel Le Tourville.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box depends on the conditions specified at the time of your booking. You will enjoy your stay in the heart of the 7th arrondissement of Paris in our establishment, Hôtel Le Tourville.
Is it possible to reschedule without fees with a gift box?
The date of your gift box can be postponed depending on the availability of the establishment. The terms are specified at the time of booking in our 4-star boutique hotel Hôtel Le Tourville.
Can I convert my gift box into a gift card?
The gift boxes from Hôtel Le Tourville cannot be converted into gift checks. You can use them to book a romantic experience or a Parisian getaway at our establishment.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
For events like Valentine's Day, Christmas, or weddings, Hôtel Le Tourville offers special gift boxes. You can discover our available offers online, such as the Romantic Getaway in Paris with rose petals and champagne, or the Parisian Getaway for two with a buffet breakfast, for unforgettable moments.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift boxes suitable for various occasions, such as birthdays or getaways with friends. You will find romantic or discovery options for unforgettable moments at our establishment, Hôtel Le Tourville.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes we offer are official and guaranteed without intermediaries. You thus benefit from the best rate directly from the Hôtel Le Tourville establishment.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the Hôtel Le Tourville gift boxes are identical to those you could book directly. You can choose from romantic stays, Parisian getaways, or nights in a suite with breakfast, for an experience inspired by the Art of Living of the Writer, at our establishment Hôtel Le Tourville.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on the availability and conditions of the establishment. You can book your dates at Hôtel Le Tourville to enjoy your gift box.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box from the Hôtel Le Tourville establishment.
Is online payment secure?
The online payment for your gift box is fully secure, with a direct and advantageous rate. You immediately receive your gift box in digital format, to offer to your loved ones for a stay at Hôtel Le Tourville.
Is payment via group or shared payment possible?
Payment via group or shared funds is not currently available. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order. Enjoy the experience inspired by the Art of Living of the Writer at our establishment, Hôtel Le Tourville.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are designed to offer a unique experience, inspired by the literary and romantic universe of our 4-star boutique hotel. Each box allows you to enjoy an overnight stay or a meal at our establishment, Hôtel Le Tourville, located in the heart of the 7th arrondissement of Paris.
Is it possible to pay in installments?
Payment in installments is possible according to the order terms of our establishment, Hôtel Le Tourville.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You receive an immediate digital delivery, and the lucky recipient can then book their dates at the Hôtel Le Tourville establishment.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for their gift box purchases. Payments are secure and direct with the establishment Hôtel Le Tourville.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Payments for Hôtel Le Tourville's gift boxes are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your data.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account. Your gift box is customizable to your liking and you get the best rate by purchasing directly from the establishment Hôtel Le Tourville.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
We accept payment by credit card, PayPal, Apple Pay, and Google Pay for your gift boxes. This way, you benefit from a secure and immediate payment, directly to our establishment, Hôtel Le Tourville.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at Hôtel Le Tourville. You can also find it in your customer account.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure, and you get the best rate by purchasing directly from our establishment, Hôtel Le Tourville.
Can a promotional code be used?
You can use a promotional code for your gift box purchase. Check its validity and usage in the general terms and conditions of our establishment, Hôtel Le Tourville.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer, with secure payment directly to the establishment. The gift box is sent immediately in digital format, allowing the beneficiary to book their stay dates at Hôtel Le Tourville.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the Hôtel Le Tourville establishment.
Is it possible to add a personalized message to the gift box?
You can add a personalized message during your order for the gift box. This message will be included with the shipment and will add a unique touch to your gift at Hôtel Le Tourville.
Can we add options to your gift box offers?
The gift boxes from Hôtel Le Tourville can be customized to your liking, with options such as rose petals and champagne for a romantic getaway, or a buffet breakfast for a Parisian escape. The details of the available options are specified when customizing your gift box at Hôtel Le Tourville.
Do you offer premium packaging for gift boxes sent by mail?
We offer premium packaging options for your gift boxes sent by mail. You can customize the packaging during your online order to provide an even more memorable experience for the lucky recipient, at our establishment Hôtel Le Tourville.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark a special occasion, such as a birthday or a wedding. The gift boxes from Hôtel Le Tourville allow you to choose and customize according to your wishes, for an unforgettable stay in Paris.
How do I request a refund for a gift box purchased online?
To get a refund for your gift box purchased online, have your order number and purchase conditions ready. Refunds are possible according to the conditions specified at the time of purchase at our establishment, Hôtel Le Tourville.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be issued subject to availability. The digital gift box is sent immediately after purchase, which avoids any risk of loss. Hôtel Le Tourville.
Can partially used gift boxes be refunded?
Partially used gift boxes from Hôtel Le Tourville are non-refundable. The beneficiary can book their dates directly with the establishment to enjoy their stay.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, according to the establishment's conditions. This option is offered to allow you to choose the stay that best suits your wishes, in our 4-star boutique hotel Hôtel Le Tourville.
Does the right of withdrawal apply to the purchase of a gift box?
The right of withdrawal does not apply to the Hôtel Le Tourville gift boxes, as they are service provisions. The gift box is non-exchangeable and non-refundable.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box that has already been sent depends on the purchase conditions. At Hôtel Le Tourville, the terms are specified at the time of order.
What should I do if the received box is damaged or contains an error?
In case of a damaged or incorrect gift box, a photo of the box will be required for quick processing according to the conditions of the establishment Hôtel Le Tourville.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a gift box purchased for Hôtel Le Tourville depends on the general terms and conditions of the gift box, available on its description page. These terms specify the refund conditions in case of a change of mind after purchase.
What happens if the recipient couldn't use the gift box before its expiration date?
If the beneficiary was unable to use the voucher before its expiration date, it can no longer be used. We recommend checking the establishment's conditions to find out about possible extension options at Hôtel Le Tourville.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit can be issued according to the specific conditions of the Hôtel Le Tourville establishment.
How can I redeem the cashback?
To use your gift box, simply book your dates directly with the Hôtel Le Tourville establishment. The box can be sent immediately in digital format, allowing the recipient to fully enjoy their stay.
What is the processing time for a refund after I make a request?
The refund deadlines for your gift box depend on the purchase conditions. At Hôtel Le Tourville, you benefit from a refund within 14 days from the date of purchase, provided that the gift box has not been used or activated.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The gift boxes from Hôtel Le Tourville are neither exchangeable nor refundable after purchase. You can offer a romantic stay or a Parisian getaway for two in our 4-star boutique hotel located in the heart of the 7th arrondissement of Paris, Hôtel Le Tourville.
Are there any dates excluded for gift boxes?
Some dates may be excluded for stays booked with a gift box, depending on the availability of our establishment, Hôtel Le Tourville.
Is booking with a gift box subject to availability?
The reservation with a gift box at Hôtel Le Tourville is subject to the availability of the establishment. It is advisable to book quickly to enjoy your stay in this 4-star boutique hotel located in the heart of the 7th arrondissement of Paris.
I've lost my password to log into my account, what can I do?
To retrieve your password, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password to access your account at Hôtel Le Tourville.
Do I need the gift box number to make a reservation with a gift box?
To book with a gift box at Hôtel Le Tourville, you will need the number of your gift box. This number is essential to validate your reservation.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of the establishment. You can enjoy your romantic or Parisian stay at our 4-star boutique hotel, Hôtel Le Tourville.
Can I use my gift box on holidays?
The use of your gift box at Hôtel Le Tourville is possible on holidays, subject to availability. For a romantic stay or a Parisian getaway, check the reservation conditions directly with the Hôtel Le Tourville establishment.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the establishment. The beneficiary can book their dates at Hôtel Le Tourville.
Can I book online with my gift voucher?
To book with your gift voucher, you can choose your dates directly with the Hôtel Le Tourville establishment.
Can I make a reservation by phone with my gift box?
Telephone reservations are possible with your gift box at Hôtel Le Tourville.
Can I make a reservation by email with my gift box?
Email reservation with a gift box is possible at Hôtel Le Tourville. The establishment offers an experience inspired by the Writer's Art of Living, with a romantic and warm setting just steps away from the Eiffel Tower.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of Hôtel Le Tourville establishment.
Does my gift box cover the entire service?
Your gift box covers the service mentioned on your exchange voucher for your stay at Hôtel Le Tourville. Any additional supplements or options are at your own expense. You will enjoy a haven of tranquility right in the heart of the 7th arrondissement of Paris.
Is my gift box personalized?
Your gift box is personalized with the recipient's name indicated at the time of purchase. This gift box is valid for one night in a suite with à la carte breakfast at our 4-star boutique hotel, Hôtel Le Tourville.
Can my gift box be used all at once?
Your gift box for Hôtel Le Tourville is valid for a single use. You can book your romantic or Parisian stay according to your availability and fully enjoy the experience offered by our establishment, Hôtel Le Tourville.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only for stays at Hôtel Le Tourville. You will thus be able to enjoy our 4-star boutique hotel located in the heart of the 7th arrondissement of Paris, just a few steps from the Eiffel Tower.
Is my gift box valid in only one establishment?
Your gift box is valid for a stay at our establishment, Hôtel Le Tourville, located in the heart of the 7th arrondissement of Paris.
Is an upgrade possible with an additional fee using my gift box?
Upgrading your room is possible depending on availability and the establishment's conditions at the time of your reservation. Enjoy your stay at our 4-star boutique hotel, Hôtel Le Tourville.
Can someone else use my gift box?
The gift box is nominative and can only be used by the designated beneficiary. This 4-star boutique hotel offers you a haven of tranquility right in the heart of Paris' 7th arrondissement, Hôtel Le Tourville.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested during your stay according to the conditions of your gift box. These terms are specified at the time of purchase, at our establishment Hôtel Le Tourville.
Is an ID required upon arrival when using a gift box?
An ID may be requested upon your arrival at Hôtel Le Tourville when using your gift box.
Do you accept pets?
The presence of pets depends on the establishment's conditions. For a peaceful stay that meets your expectations, check this information when booking your gift box at Hôtel Le Tourville.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and follow the instructions on our website. The recipient can choose their stay dates and enjoy the experience inspired by the Writer's Art of Living at our Hôtel Le Tourville establishment.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can place an order as a guest and enjoy your stay at Hôtel Le Tourville.
Is my gift card divisible? Can I use it multiple times?
Your gift box can be used in multiple occasions, depending on the availability at our establishment, Hôtel Le Tourville. You can book your dates according to your preferences and fully enjoy your stay.
What are the check-in and check-out times?
The check-in and check-out times at Hôtel Le Tourville are typically set at 3:00 PM for check-in and 12:00 PM for check-out. These times may vary according to the conditions of your gift box, which you can consult before your stay.
What services are included in a gift certificate?
The services included in a gift voucher depend on the chosen box set. You can enjoy a night in a suite with à la carte breakfast, or a romantic getaway with rose petals and champagne, depending on the selected option. These experiences are offered by our establishment, Hôtel Le Tourville.
What is the difference between a gift box and a free amount voucher?
A gift box from Hôtel Le Tourville offers a choice among predefined experiences, such as an overnight stay or a meal, while a voucher with a free amount allows you to pay for a service up to the chosen amount, according to your wishes.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are clearly stated on our website. You can consult them before your purchase to know the details and fully enjoy your stay at Hôtel Le Tourville.
How do I use a gift box during booking?
To use your gift box at Hôtel Le Tourville, the recipient simply needs to book their dates directly with the establishment by mentioning the unique code provided. The box includes an overnight stay in a suite with à la carte breakfast, offering an experience of tranquility and charm in the heart of Paris' 7th arrondissement, Hôtel Le Tourville.
Can the gift box be transferred to a third party?
The Hôtel Le Tourville gift box can be given to a third party. Simply indicate this during the order or customize the box according to your preferences, with an immediate digital send to the recipient, who can then book their stay dates at our Hôtel Le Tourville establishment.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity depends on the specific conditions of the Hôtel Le Tourville establishment.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the purchase conditions, at our establishment Hôtel Le Tourville.
What is the validity period of a gift box?
The validity period of a gift box for Hôtel Le Tourville is 1 year. You can offer your loved ones a stay at this 4-star boutique hotel located in the heart of the 7th arrondissement of Paris, for an experience inspired by the Art de Vivre of the Writer.
Are children allowed?
Hôtel Le Tourville accommodates children, but it is recommended to check the specific conditions of the establishment to ensure that your stay meets your expectations. This 4-star boutique hotel, located in the heart of the 7th arrondissement of Paris, offers a haven of tranquility and poetry, ideal for a family stay.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
The recipient can use the value of the gift box as they wish, without any obligation to spend it all. In case of exceeding the value, an additional payment will be required according to the conditions of the establishment Hôtel Le Tourville.
Is the spa access private?
Access to the spa is not mentioned as private in the services offered by the Hôtel Le Tourville establishment.
What types of gift boxes do you offer?
We offer gift boxes for romantic getaways, Parisian escapes, or nights in a suite with à la carte breakfast, for unforgettable moments at Hôtel Le Tourville.